Omnichannel has been a focus of the industries for several years. So why have companies struggled to achieved the expected results through either greater customer engagement or internal efficiencies? The TGaS Omnichannel fall summit will • Have organizations set realistic expectations for omnichannel and how are they measured? • How has organizational design and culture accelerated or impeded progress? • In what way can technology and capabilities help to better meet expectations? Join your peers and a panel of industry experts as we discuss the advanced in omnichannel execution, challenges the industry is attempting to overcome, and how to leverage capabilities to better meet internal stakeholder expectations.