PSP leaders are charged with innovating elements of the patient/provider experience yet all-to-often a focus on the latest trends can undercut the ongoing maintenance and evolution of underlying elements, elements that if left untouched will hamper the program’s ability to differentiate the brand in meaningful ways.

Join us for our virtual* Patient Services Summit to enhance your understanding of how to:

• Capitalize on the efficiency brought about by a “division of labor” between strategy and operations

• Leverage economies of scale for effective (and scalable) portfolio management

• Effectively manage internal hubs and external vendor partners to outcome-based scorecards

• Enhance the patient/provider experience through rigorous quality/compliance/training “trifecta”

• Realize the benefits of the “golden ratio” of people, process, technology

*And carrying forward the theme of fiscal responsibility and impact-driven execution, our TGaS Summit this fall 2024 will be in a virtual format with creative means for engaging!