Join an interactive session with industry leaders to discuss opportunities and solutions for optimizing the promo review experience within a changing content management landscape. TGaS PRX Advisors will provide the latest in industry data and perspectives while also moderating a forum for discussion among attendees about leading trends in industry, including approaches to content development and review, leveraging tools & techniques to assess performance and efficiency, the current day-to-day reality of AI in promo review, and a range of hot topics requested by attendees prior to the event. This session will also provide an opportunity to take part in conversation about goals and objectives that peers have on their radar as they look out to 2025 and beyond.

Omnichannel has been a focus of the industries for several years. So why have companies struggled to achieved the expected results through either greater customer engagement or internal efficiencies? The TGaS Omnichannel fall summit will • Have organizations set realistic expectations for omnichannel and how are they measured? • How has organizational design and culture accelerated or impeded progress? • In what way can technology and capabilities help to better meet expectations? Join your peers and a panel of industry experts as we discuss the advanced in omnichannel execution, challenges the industry is attempting to overcome, and how to leverage capabilities to better meet internal stakeholder expectations.

PSP leaders are charged with innovating elements of the patient/provider experience yet all-to-often a focus on the latest trends can undercut the ongoing maintenance and evolution of underlying elements, elements that if left untouched will hamper the program’s ability to differentiate the brand in meaningful ways.

Join us for our virtual* Patient Services Summit to enhance your understanding of how to:

• Capitalize on the efficiency brought about by a “division of labor” between strategy and operations

• Leverage economies of scale for effective (and scalable) portfolio management

• Effectively manage internal hubs and external vendor partners to outcome-based scorecards

• Enhance the patient/provider experience through rigorous quality/compliance/training “trifecta”

• Realize the benefits of the “golden ratio” of people, process, technology

*And carrying forward the theme of fiscal responsibility and impact-driven execution, our TGaS Summit this fall 2024 will be in a virtual format with creative means for engaging!

With apologies to James Taylor, Fall typically signals the ramp up to annual IC plan design for many of our ICE Network companies. In this Summit, we’ll take a deeper dive into plan design with the following breakout sessions:

Incentive Compensation Year in Review

Please join the TGaS Incentive Compensation Excellence network as we gather to review current trends in incentive compensation. We will share insights from the 2024 Incentive Compensation Landscape and engage in a discussion of industry best practices for impactful plan design.

Leaders’ Choice

Bring your questions, concerns, and frustrations around the IC plan design process for a round of “group therapy,” where industry peers share ideas and innovations in response to the challenges impacting incentive compensation.

So, grab a pumpkin spice latte and join the TGaS Incentive Compensation team as we delve deeper into the IC design process!

In the rapidly evolving life sciences landscape, Learning & Development (L&D) leaders must continuously innovate to stay ahead. This virtual summit will provide a comprehensive overview of the latest trends, strategies, and technologies that are essential for future success in L&D. Join us for an engaging and interactive session where we will explore: 1. Data-Driven Learning Insights: o Learn how to leverage data analytics to create personalized learning experiences and accurately measure training effectiveness. 2. Emerging Technologies: o Explore the future of L&D with innovations like AI, machine learning, virtual reality (VR), and augmented reality (AR). Understand how these technologies can create immersive and adaptive learning environments. 3. Preparing for Tomorrow's Challenges: o Focus on rapid upskilling and reskilling to meet future demands. Identify essential skills, address skill gaps, and create adaptable learning paths for continuous development. Designed to inspire and equip L&D leaders, this session will provide the tools and insights needed to navigate the uncertainties of the future. Engage with industry experts, share best practices, and collaborate on transformative ideas that will shape the future of L&D in the life sciences industry.

In this highly interactive session, we will explore current and desired future state for evolving HCP customer engagement and how organizations are addressing the complexities associated with effective implementation, pull-through and measurement. Example topics include: • Collection and assembly of meaningful customer insights and how best to leverage across Commercial Ops • Where do particular functions (i.e., analytics, campaign performance, media reporting) reside currently? Is this where they should reside? • Skillsets needed to support effective customer engagement In addition to the above, we will facilitate discussion on current operational trends, business priorities, and challenges facing senior Field Ops leaders. The session wraps with our traditional round-robin style discussion on hot topics raised by network members. We’ll be soliciting feedback on topics as the Summit draws closer. A reminder that TGaS Summit sessions are 100% dedicated to you, our network members, to hear and be heard and to share and to interact with one another. We look forward to hosting you.

Commercial Insights transforms customer engagement from an art form to a science. By harnessing data, life sciences companies can unlock insights, elevate field strategies, and bring new data points to strategic conversations within the organization. Challenges such as catering to diverse customer needs, handling complex data, and stakeholder acceptance can be challenges for this team. Join our interactive session to explore essential ingredients for data-powered customer leadership. Example topics include: • Data-Powered Customer Leadership: Leveraging commercial analytics and insights to proactively anticipate stakeholder needs • Pharma’s Journey Towards Customer Centricity: Insights from big pharma, midsize players, and emerging companies • Accelerating Business Impact: We explore how successful companies have harnessed the power of insights and analytics

This Summit session will explore the ever-evolving dynamics of data management. Topics will include influences of changes in working models, infrastructure, processes and skills on the dynamics of data management and how they influence expectations regarding timeliness, quality and access from a growing set of stakeholders. Time will be allocated to enable open dialogue between network members to discuss their emerging issues and challenges and seek peer input.

Please join us for an exciting, interactive session with other Fleet Leadership members. This session will focus on the latest trends in Fleet and Car Allowance/FAVR programs and will also address YOUR key issues, questions and challenges that you are facing in today’s ever changing fleet environment. TGaS will be sending out a survey on fleet and car allowance/FAVR programs and will solicit topics from attendees prior to the Summit which will allow for in-depth peer-to-peer discussions on issues critical to fleet leaders today. We look forward to having you participate in this insightful conversation!

In the dynamic landscape of pharmaceutical commercial organizations, advanced analytics is emerging as a critical driver of success. This interactive session brings together industry leaders and decision-makers to explore the evolving prominence of advanced analytics. Example topics include • Strategic Transformation: How can advanced analytics transform commercial strategies? • Analytics Maturity: While some companies have embraced advanced analytics, others lag. We discuss the challenges of fostering an analytics-friendly culture, attracting talent, and created an integrated data environment • Data Aggregation and Digital IQ: Overcoming siloed data is crucial. We explore ways to aggregate accessible data sources and enhance workforce digital intelligence

Much has been published on the importance of addressing Health Equity and Population Health challenges, ranging from affordability to demographic and geographic barriers. To elevate the importance of Health Equity, the government (CMS) and policy (Quintuple Aim) have increased the importance of improving and ensuring quality healthcare is equally accessible. Payers and providers have been tasked with improving health equity and population health initiatives and approaches through quality demonstration and outcomes, although challenges remain. This discussion will explore various approaches that pharmaceutical manufacturers have employed to address health equity, population health initiatives to continue to demonstrate value and support their customers initiatives by: Types of Above Brand approaches How manufacturers engage and with whom they engage Where are there successes The role of analytics and HEOR, RWE in creating meaningful programs and collaborations

TGaS will present benchmark data/insights and facilitate discussion on the continued evolution of Medical Affairs as strategic leader. During this session, we will focus on best practices related to omnichannel scientific engagement, and insights and analytics capabilities. We will discuss insights/best practices related to scientific engagement and address the following questions: • What does an effective customer engagement roadmap look like? • How can we leverage analytics and insights to demonstrate the value of medical affairs? • How can Medical Affairs partner effectively with cross-functional teams to drive strategic customer engagement?

Please join other CRM Leaders in the TGaS network to explore updates and innovations within the CRM space. This meeting will focus on the topics most important to you in both CRM advancements and field technology. Highlights for the discussion will focus on the Veeva Conversion to Vault, innovations in Next Best Action and how members are using AI/ML in the CRM space. What are your CRM needs and questions? TGaS will solicit additional topics from attendees prior to the session to ensure the discussion focused on issues critical to CRM leaders today. We look forward to this exciting conversation!

This virtual interactive session will be focused on the latest Marketing Operations trends and will focus on key issues, challenges and opportunities currently impacting Marketing Operations. This will be an in-depth, peer-to-peer discussion on issues of critical importance and provides a forum for participants to share their experiences and best practices. TGaS will also present benchmark data and industry trends related to top areas of interest to Marketing Operations teams. Example hot topics include Content Excellence, Agency Management, Events (Speaker Programs, Meetings & Conventions) evolution, etc. This session will also provide an opportunity to take part in conversation about goals and objectives that peers have on their radar as they jumpstart 2025 and plan for what’s next in this ever-evolving functional area.

Culture is a critical driver of successful organizations. A strong organizational culture has been shown to boost productivity, attract and retain top talent, and increase employee satisfaction and engagement. With so much riding on organizational culture, designing and sustaining a thriving culture in today’s highly competitive environment requires a strategic approach.

This session will explore the results from a TGaS study with Chief Commercial Officers exploring how pre-commercial and emerging companies are developing and sustaining their company culture to become high-performing organizations.

Please join us for an exciting, interactive session with other Sample Management Leaders. This session will focus on hot topics in Sample Management as well as YOUR key issues, questions and challenges. As always, TGaS will solicit topics from our Sampling network prior to the session which will allow for in-depth peer-to-peer discussions on issues critical to Sample Management leaders in today’s ever changing sampling environment. We will also carve out time to discuss any other areas of interest that you may have regarding the sample management process. We look forward to having you participate in this insightful conversation!

Pricing, Contracting & Analytics Trends: Explore key areas of opportunity, provided by industry leaders, in the dynamic space of Pricing & Contracting. Discussions include enabling optimal strategies & efficient operations and processes. • What are the latest PBM negotiations tactics and contracting trends? • How are Hospitals and Providers changing their contracting strategies to meet the Healthcare environmental cost pressures? • What steps are biopharma manufacturers taking to minimize disruption and manage new government legislations such as Prescription Drug Affordability Boards (PDABs) • How are manufacturers using technology and third parties to streamline processes? These topics and the valued TGaS landscape / benchmark results will be the focus of this session. Leaders’ Roundtable: This popular session will highlight key issues, challenges, and opportunities, as identified by participants, that currently exert the greatest impact on the Pricing & Contract functions. The lively interactive session will allow for an in-depth peer-to-peer candid discussion of these critical issues within a group forum to share needs, thoughts, and best practices.

This Executive Leader session will be focused on the most pressing challenges and opportunities our Executive members are facing. You will discuss and share critical challenges with peer Executives and gain insights into how leaders have capitalized on opportunities. Importantly, this session will probe the emerging challenges that lie ahead and how leaders will drive the changes required to be successful. Given the pace of change, we will connect with you just prior to the session to gather your highest priority topics for this Executive discussion. Potential topics include Commercial Operations Organization Trends, Generative AI, Digital Data, Omnichannel Capabilities Evolution, Data & Analytics Strategies, Capabilities Diagnostics, or other topics identified by you as top priorities.